Refund policy

Refund and Return Policy

We want you to love your experience with us! However, due to the nature of our shipping and fulfillment process, please note the following guidelines for refunds and returns:

Refunds

• Damaged or Defective Items: If your item arrives damaged or defective, we’ll gladly offer a replacement or refund. Please contact us within 7 days of receiving your order with a photo of the item and packaging showing the damage. We’ll work quickly to resolve the issue!

Returns

• Non-Returnable Items: As our items are shipped directly from our international suppliers, we’re unable to accept returns due to the high cost and logistics involved. We apologize for any inconvenience and appreciate your understanding.

Shipping Issues

• Lost Packages: If your order is lost in transit, we’ll provide a replacement or refund once we’ve confirmed the package’s status with the shipping carrier.

Important Note

We recommend carefully reviewing your order before completing checkout. For any questions or concerns, please reach out to our support team; we’re here to help!