Shipping policy
Shipping Policy
Thank you for choosing Snuggle Light! We’re committed to delivering your order as smoothly and quickly as possible. Please review the following details regarding our shipping process:
Shipping Destinations
Currently, we offer shipping exclusively within the United States.
Processing Time
- Order Processing: Orders are processed within 2-5 business days after purchase.
- Shipping Confirmation: Once your order has shipped, you’ll receive a confirmation email with tracking details so you can follow your package’s journey.
Shipping Times
Since we ship directly from our suppliers, estimated delivery times are as follows:
- Standard Shipping: 10-20 business days. Please note that these times are estimates, and while we aim for timely delivery, certain factors like customs processing and carrier delays can impact delivery times.
Shipping Costs
- Standard Shipping: A flat rate of $1.99 per order. Occasionally, we may offer free shipping on promotional items or during special sales.
Customs and Import Duties
For orders shipped to the United States, any applicable import duties or taxes will be the responsibility of the customer. Please be aware that customs fees may be required upon delivery, depending on the laws in your area.
Shipping Issues
If your order is lost or delayed beyond the estimated timeframe, please contact us at plushbudies@gmail.com. We’ll work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
For any questions or concerns regarding your shipment, please don’t hesitate to reach out to our support team at plushbudies@gmail.com. We’re here to help!